Your ‘pay as you ski’ pass for Madonna di Campiglio with Cerana Relax Hotel & Alto.Ski

Name: Cerana Relax Hotel
Address: Via Fevri, 16, Madonna di Campiglio, 38095, IT
Telephone: +39 0465 440552

During your stay at Cerana Relax Hotel, you can enjoy the benefits of ‘pay as you go’ skiing in Madonna di Campiglio. All managed directly on your phone with Alto.Ski — no ticket office queues, and all from the comfort of your hotel.

100% free app: Download the Alto.Ski app from the App Store or Google Play. The app is free to use, with no subscription and no fixed fees.
Register and activate your ski card: Choose your hotel during registration so it appears on your home screen. Add a payment method and activate your ski card – either an existing one or one collected at the hotel — then head straight to the slopes.
Same price as at the ticket office / lower online rate: Your skiing is tracked automatically and charged at the end of the day at the best available rate for your category, based on your lift usage. Depending on the resort, this may include hourly, half-day, full-day or consecutive-day tickets.

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Before you arrive

Download the Alto.Ski app

Search for Alto.Ski in your app store.: Available for iPhone and Android.
Create your account and add your credit card: During the quick registration, select your hotel from the list and it will appear on your home screen alongside the ski resort, giving you easy access to all the relevant information. If you plan to ski with Alto.Ski, add your payment card, It will be used for lift passes and other services which will be available through the app (ski hire, ski school etc).
Questions?: You can contact support at any time from the app: Menu → Account → Help (Help Desk)

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Arriving at the hotel

When you arrive at Cerana Relax Hotel

Ask for your Alto.Ski cards at reception: You may already have a ski card from last season or earlier this year, which you can reuse. Simply activate it in the app using Scan NFC, the QR code (for Alto.Ski cards), or by entering the card number manually. Each ski card only needs to be activated once and can then be reused as often as you like.
Activate them in the app: It only takes a few seconds. Add the skier’s name and date of birth so we can apply the correct lift-pass category. You can add a photo now or later. Pull down to refresh and check that the status shows Active. Repeat for each family member. Once everyone is active, you can go straight to the slopes.
Pay as you ski / Track live spending: Once the keycards are activated for you and the family members, you can go straight to the slopes. Skiing is tracked automatically and you’ll be charged at the end of the day at the best available rate. You can check your live spending at any time in the app, and the price list is available on the resort page.
Already have a keycard / ski card from previous seasons?: In most cases, you can reuse it with Alto.Ski – simply register and activate it in the app.

Services

Other useful services in the app

Depending on availability, you can also find:

Ski hire: Book ski hire with SkiSet through the direct link in the app. We recommend booking at least one day in advance to secure the best options and prices.
Ski lessons: Connect with ski instructors and book lessons straight through the app
Transfer: Transfers can be arranged through the direct link in the app with Ski-Lifts, with 5% off when booked via Alto.Ski. Shared, private and group transfer options are available. Book here: transfers.ski-lifts.com/wp/altoski
Ski insurance: Third-party liability insurance is required for skiing in Italy. You can arrange cover online with ITASnow before skiing. More information: www.itasnow.it/C078

Book ski hire in Madonna di Campiglio

Rent skis

Book ski lessons in Madonna di Campiglio

Find ski instructors

Explore Cerana Relax Hotel

View the accommodation and facilities at Cerana Relax Hotel.

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View resort

Arrival & Check-in

Arrival guidance

Check-in

In the early afternoon from 3:00 PM

Parking info

We have 2 covered garages at a cost of € 15.00 per day and we guarantee a parking space; we have a small free outdoor parking but availability is not guaranteed

WiFi code / instructions

Free Wi-Fi; registration with name, surname, email, and room number is required

Transfers / Public transport

Our facility does not have a shuttle service as it is strategically located next to the ski slopes and a 10-minute walk from the center. If a transfer is needed, we collaborate with a local taxi company for transportation to and from Campiglio.

Dining

Food & drink options

Breakfast hours

Breakfast is served from 7:30 AM to 10:00 AM

Dinner hours

Dinner is served from 7:30 PM to 9:00 PM

Room service

It is always available

Bar / Lounge details

Next to the Reception, recently renovated, this refined corner is the perfect retreat to indulge in an afternoon coffee accompanied by an irresistible slice of cake, or to sip an aperitif enveloped in an elegant and welcoming atmosphere.

Spa & Wellness

Wellness & treatments

Services & treatments

Our wellness center is divided into two distinct areas, each designed to offer moments of genuine pleasure and relaxation:

Family Spa offers a wellness oasis welcoming adults and children;
Sky Spa, on the hotel's rooftop, exclusively reserved for adult guests, provides an experience of absolute relaxation, among delicate aromas, relaxing sounds, and a panoramic view that captures the gaze and soothes the mind. On certain days, at scheduled times, it is possible to participate in suggestive sauna rituals, such as the Augfuss, which envelop the senses in warm and aromatic caresses.
Next to the Family Spa is the Beauty Area where you can pamper yourself with beauty treatments and massages, immersed in a warm and enveloping atmosphere.

Prices

Prices on our website

Activities

Things to do nearby

Ski hire

We collaborate with the Olimpionico Sport shop, just 300 meters from the hotel, which offers impeccable service with a dedicated shuttle for customer pick-up and return. Our guests can also enjoy a 20% discount, making the shopping experience even more pleasant and convenient.

Ski lessons

We collaborate with the Italian National Ski School Des Alpes. Every afternoon, in the hotel lobby, a school instructor is available to guests to arrange programs, prices, and lesson availability. Our clients can also enjoy a 10% discount on group lessons, for an even more enjoyable and fun snow experience.

Departure

Check-out & feedback

Check-out

By 11:00 AM

Payments

Payment can be made in cash, by card, or via instant bank transfer, ensuring maximum convenience and flexibility

Reviews & feedback

At the end of the stay, we invite guests to fill out a short questionnaire, our true 'wellness barometer'. This allows us to gather feedback on the experience, any observations and comments, positive or critical, so that we can continuously improve our services.

Next Stay

Plan your next visit

Rooms

Our facility has 45 rooms, divided into Standard, Junior Suite, and Suite, designed to meet every comfort and style need.

All rooms, furnished in a refined alpine style and equipped with high-level services, are easily accessible by elevator and will allow you to enjoy an unforgettable holiday in the Dolomites, surrounded by the people you love most.

For organizational and hygienic reasons, while understanding how animals are part of the family, we cannot accommodate them within the facility.

Exclusive offers

MEETING ROOM: We have a multifunctional meeting room that serves as an elegant and versatile space, ideal for hosting workshops, seminars, corporate events, and meetings of all types. A modern and detailed environment, designed to promote concentration, collaboration, and success.
The perfect solution also for team-building activities, in a refined setting immersed in the charm of the Dolomites.

SMOKING ROOM: For cigar and spirit connoisseurs, here awaits an authentic corner of pleasure.
The facility also has an exclusive smoking room that welcomes guests in an intimate and cozy atmosphere, designed to allow for a precious moment. An elegant and quiet environment where you can savor a quality cigar, accompanied by a refined selection of fine grappas, excellent rums, and sought-after whiskies.

SKI ROOM: For those who live sport with passion, caring for their equipment is essential. That's why we have designed a comfortable Bike & Ski Room, a dedicated and secure space to store bicycles and skis in total tranquility.
Each room has reserved lockers, while practical boot warmers ensure maximum comfort before each outing, both on the slopes and on the trails.

AUFGUSS: Every day, in the afternoon, our SkySpa offers exclusive Aufguss rituals, designed to give guests an authentic moment of deep relaxation and regeneration.
The sessions, organized in the sauna at different times and with different modes, offer ever-new sensory experiences: from the suggestive vibrations of Tibetan bowls to rituals with aromatic scrubs, each appointment is designed to harmonize body and mind in an enveloping and refined atmosphere.

YOGA: Additionally, by reservation and on selected mornings, it is possible to participate in yoga sessions.
A gentle and regenerating activity, ideal for relaxing the body, finding inner balance, and preparing the mind with serenity and awareness, starting the day in the best way, in harmony with oneself and the surrounding environment.